Warehouse Manager

WAREHOUSE MANAGER

Location: Laredo, Texas
Department: Operations / Warehouse
Reports To: Director of Operations / General Manager

Position Summary

The Warehouse Manager is responsible for overseeing all warehouse operations, ensuring safety, productivity, inventory accuracy, personnel management, and efficient inbound/outbound logistics. This role leads warehouse teams while maintaining operational excellence, customer satisfaction, and compliance with company standards.

Key Responsibilities

Operations Management

• Manage daily warehouse operations including receiving, shipping, inventory control, and distribution activities
• Ensure efficient flow of materials and finished goods throughout the warehouse
• Develop and implement operational procedures to maximize productivity
• Monitor warehouse KPIs and performance metrics
• Coordinate staffing levels according to business demands

Team Leadership

• Supervise, coach, train, and develop warehouse personnel
• Conduct performance evaluations and disciplinary actions when necessary
• Promote a positive, safety-focused work environment
• Schedule staff and manage labor utilization effectively
• Lead team meetings and communicate operational goals

Inventory & Logistics

• Oversee inventory accuracy through cycle counts and audits
• Monitor inbound and outbound shipments to ensure on-time performance
• Coordinate with transportation, customs brokers, and customers as needed
• Investigate inventory discrepancies and implement corrective actions
• Maintain accurate warehouse records and reporting

Safety & Compliance

• Ensure OSHA compliance and workplace safety standards
• Conduct safety meetings and training programs
• Investigate accidents and implement preventive measures
• Ensure compliance with company policies and customer requirements
• Maintain warehouse organization and cleanliness standards (5S principles preferred)

Systems & Reporting

• Utilize WMS, ERP, and warehouse technology systems
• Generate operational reports and analyze warehouse performance
• Monitor productivity, labor costs, and operational expenses
• Support continuous improvement initiatives

Qualifications

Education

• Bachelor’s Degree preferred in Business, Supply Chain, Logistics, or related field
• Equivalent warehouse leadership experience considered

Experience

• Minimum 5 years warehouse experience
• Minimum 3 years in leadership or supervisory roles
• Experience within logistics, distribution, transportation, or import/export environments preferred
• Experience managing large teams preferred

Technical Skills

• Warehouse Management Systems (WMS)
• Microsoft Office (Excel, Word, Outlook)
• Inventory management systems
• KPI reporting and analysis
• RF scanners and warehouse technology

Preferred Knowledge

• Cross-border logistics experience
• Customs/Import-Export operations
• Distribution center operations
• Lean Manufacturing / Continuous Improvement

Required Skills

• Leadership and people management
• Strong communication skills
• Problem-solving and decision-making
• Time management and organization
• Analytical thinking
• Conflict resolution
• Results-driven mindset
• Customer service orientation

Physical Requirements

• Ability to walk warehouse floors for extended periods
• Ability to work flexible schedules when required
• Ability to work in warehouse environments with varying temperatures

Key Performance Indicators (KPIs)

• On-time shipping performance
• Inventory accuracy
• Productivity metrics
• Labor cost control
• Employee turnover and retention
• Safety incident rates
• Customer satisfaction metrics