Front Desk Agent

Job Summary:

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!

Benefits:

• Medical / Dental / Vision / Short Term Disability
• Vacation and Holiday Pay
• Paid time off (PTO) to help you balance your personal and work life
• Competitive Pay
• Friendly and team-focused environment
• Access to pay early
• Employee Purchasing Assistance Program
• Employee hotel room discounts
• Opportunity for advancement

Responsibilities:

• Greet and assist guests during arrival and departure
• Process payments and issue room keys
• Respond promptly to guest questions and concerns
• Coordinate with housekeeping and maintenance
• Maintain accurate reservation records